MANAGED IT
SERVICES
Managed Services
THE SUPPORT YOU NEED
WHEN YOU NEED IT
Due to the ever-changing needs of the IT industry, business executives rely on the knowledge and skills of Managed Service Providers (MSPs) to handle the complex, consuming or repetitive work involved in the management of IT infrastructure or end-user systems. At Smarter Technologies, we offer a wide range of Managed Services to allow you to focus on the internal roles of your business. We offer:
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Network Administration
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Unlimited Virtual or On-Site Support
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Planned and Reactive Maintenance
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Cloud Solutions
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Emergency Support
Managed IT Benefits
ADVANTAGES OF
OUTSOURCING IT NEEDS
CONTROLLED IT COSTS
Managed services are generally paid for on a subscription basis, making it an operating cost rather than a capital expense.
REDUCED LABOR COSTS
Hiring and training IT staff doesn’t always get you the desired results. Utilize employees where you need them the most.
ENHANCED IT SECURITY Networks are exposed to new threats each day.
A MSP can remotely manage your network security risk.
TRAINED PROFESSIONALS MANAGE OPERATIONS Excellent resource if you lack the skills or experience needed to manage IT operations on your own.
NEW TECHNOLOGY IMPLEMENTED QUICKLY Stay proactive by implementing new technology quickly, saving you both time and money.
STAY FOCUSED ON CORE BUSINESS
Eliminate the distraction of complex IT decisions, remaining focused on what you do best.
How It Works
CUSTOMIZED OPTIONS
FOR YOUR IT NEEDS
Many companies rely on our expertise to fill the gap or role in an IT system or staff. Our process begins with an assessment that determines your organization's current environment. The assessment may point out potential room for improvement and how to properly support business goals. There is not one specific setup for every organization. You may choose to be serviced as repairs are needed or you may choose the subscription model based on defined rates per computer or equipment. Maintenance, security, monitoring, reporting and other services are defined using a Service Level Agreement (SLA) that outlines what you can expect from Smarter Technologies. Response times, performance and security specifications are also included in the SLA.
Did you
know?
Downtime can cost businesses an average of $5,600 per minute. In the US alone, more than 140,000 drives crash every week.